Customer feedback

This post, unlike the usual posts on our blog section, is to share some of our customer feedback. We won’t say too much, as the feedback we will share below, speaks for itself.

What we will state is that we are truly grateful for the continued support from our loyal customers; for choosing us as their service provider and giving us the opportunity to grow. None of our achievements would be possible without our customers and their unwavering support.

We value every single comment and even the occasional complaint, which we see as an opportunity to continuously improve.

YouTube Customer Feedback

Our videos capture candid feedback of our customers – unscripted, unedited and impromptu. There are more videos on our YouTube Channel, click here to watch.

Facebook Page Customer Feedback

What an amazing experience, at first when we drove to the restaurant, I had second thoughts. As soon as we got there a security guard opened the gate so that we could park our car safely behind locked gates. As I entered the restaurant, i was greeted with a smile and shown to my table. Our table was ready and set even though we arrived 20 mins earlier. Light jazz playing in the background a relaxed atmosphere….. The manager Lloyd welcomed us and made us feel like celebrities even our amazing waiter Polite. To be treated like royalties was a definite plus for me. The head chef Walter went through every course with us from starters to dessert. What impressed me a lot is how companies advertise their food but when you get it it looks completely the opposite of what you were expecting….. Well our food looked exactly the way it was advertised. The service was excellent, the staff friendly and the manager and head chef went out of their way to accommodate us. My overall expectations were exceeded by far…. 10 out of 10. This is for sure a hidden gem that every one needs to visit and if you feel like being treated like royalties or celebrities then the Tin Goose Restaurant is for you. This place is a must try. Thank you for the best night I’ve ever experienced I am looking forward to visit you again soon.

Great steak. Best I’ve had in a while

Alexander McDonald

Food was delicious great presentation. Had a wonderful service, great customer service. Everything and everyone is clean neat and friendly

Sipho Gift Dlamini

Read the rest of our Facebook Page Reviews by clicking here. If you’ve visited us, feel free to share your review.

Google Reviews/Ratings – Customer Feedback

Our 2nd time at the Tin Goose:

What a awesome experience ๐Ÿ˜Ž

Had reservatie for supper and we were made to feel like VIPโ€™s flowers ๐ŸŒน on the table, the staff Connie our waitress was friendly and helpful expected us and showed us to our table took drinks order as we sat down this is great service. The coffee is really good and of good quality, my son had milkshakes and that was made to perfection.

On a Friday they have a buffet and allay-cart thatโ€™s a great choice.

The buffet was presented very well with 3 meats 2 starches the salad awesome

My daughters had pizza ๐Ÿ• well prepared and very taste.

I had a rump steak and as a very picky person when it comes to steak I have to say the best I have had in a long time done to perfection.

Our table was seen to by extremely friendly and informative staff Polite the supervisor and the duty manager on duty was absolutely amazing.

The attached photos says more than what words can.

To all the staff from the waitress to the executive sheaf that visited us you guys ROCK

To the owners I reken you have a gem of a hotel and restaurant and I wish you the best of luck and many happy customer in the future.

This must be one of the best experience I have had in long time.

You can without a doubt rely on us to spread the word to all our business partners and friends from far and wide that you are the place to visit when in the east rand.

Thank you for a unforgettable experience and a awesome evening.

On a final note itโ€™s great to see that you use gas to heat water and not electric geyser ๐Ÿ‘

Francois Sherman – Google Reviews

Trip Advisor Customer Feedback

Hidden Hideaway

What a treasure in an unlikely location. Was so surprised at the tranquility, service and amazing food of this gem right opposite OR Rambo airport. Beautifully kitted out in an aeronautical theme, most imaginative menu and food presentation. Lots to offer in what appears to be a small hotel.

Nicole R – Trip Advisor

Awesome styled, good food

We had a welcome drink on arrival at the Tin Goose after a challenging day, fighting through flight delays. The staff were very friendly and helpful. The pizza we ordered was done perfectly and browsing through the menu, we found the selection to be quite comprehensive and well priced.

Basil S – Trip Advisor Customer Feedback

Service is always great at reception and restaurant, lovely furnishings, and extra nice in bar and restaurant area. Have stayed at the aviator many times, and will do again.

William – Australia

Had chicken livers for dinner one night and a T-bone steak on another. Both beautifully done and thoroughly enjoyed by my party. The employees were open and helpful. Location close to the airport excellent for us as we were flying out and free airport shuttle removed some headache for us because we had an early flight.

Mwangala – Botswana

In The Media

Click on the links below for additional views/reviews/info on The Tin Goose Restaurant…

Customers, we thank you

From all of us at The Aviator Hotel and the Tin Goose Restaurant, we would just like to thank you, our loyal customers, for your continued patronage and the opportunity to be of service to you.
We will continue to strive to not just meet, but exceed your needs as we value you.

Customers, we thank you for your feedback and your unwavering support.